Refund policy
Return Policy
We value your satisfaction and strive to ensure you love your purchase. Please review our return policy carefully before completing your order.
Eligibility for Return
We accept returns for store credit only on eligible items within 7 days of receiving your order.
Eligible items include:
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Cocktail dresses
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Casual elegant wear
To qualify for a return:
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Items must be unworn, unwashed, and in their original condition with all tags and packaging intact.
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Returns must be initiated within 7 days of delivery.
Non-Returnable Items
Please note that the following items are FINAL SALE and cannot be returned or exchanged:
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Outlet evening gowns
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Accessories (including handbags, jewelry, etc.)
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Worn, damaged, or altered items
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Sale or discounted merchandise
Store Credit Only
We do not offer refunds or exchanges. Approved returns will be issued as store credit to be used on future purchases of eligible items.
Return Shipping
Customers are responsible for all return shipping costs. We recommend using a trackable shipping service, as we are not liable for lost or delayed returns.
How to Start a Return
To initiate a return, please contact our customer service team at [your-email@example.com] within 7 days of receiving your order. Include your order number and the item(s) you wish to return.